Returns & Exchanges
We want you to be completely satisfied with your Grateful Dead gear, which is why we offer a 30-day return window for all unwashed and unworn merchandise. If your purchase doesn't keep you truckin' just right, follow our simple process below to start a return or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all hangtags are attached and the products are in their original condition.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing